Where to find the serial number on your Automower® robotic lawn mower

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To register your Automower® robotic lawn mower, find spare parts or get support, you’ll often need the serial number and product number (also called the article number or PNC). This article provides step-by-step instructions for locating this information on your mower, charging station and within the various Husqvarna apps, including the Automower® Connect app. For other Husqvarna products, see our general guide on finding serial numbers and product data: Find serial number, model name and other product data on Husqvarna products.

Where to find the Automower® serial number and product number

On the product plate on your robotic lawn mower

You can find this information on the product plate—a small label or sticker attached to the mower or charging station.

For Automower® models with a display hatch:

Open the hatch. The product plate is located underneath.

For Automower® models without a display hatch:

Check the underside of the mower, near the handle. Before lifting or turning the mower upside down, ensure that it’s powered off.

Alternatively, look under the top cover of the mower. See an example from an Automower® 310E NERA below.

If you need to remove the top cover, here are step-by-step guides and videos for different Automower® models:

For the charging station:

The product plate is on the charging station tower.

Product plate example

In the Automower® Connect app

Follow these steps to find the serial number and other product information in the Automower® Connect app:

Select your mower
Tap Mower details.
Under Overview, you can find the model name, serial number and firmware version.

In the Husqvarna® Connect app

Find your mower’s technical data—like dimensions, capacity, charging time and noise level—in the Husqvarna Connect app.

Open the app.
Select your lawn mower.
Tap Maintenance.
Select Technical Specification.

On MyPages

If you have registered your mower, some of this data is available on MyPages. Login to MyPages and select your mower to view the information.

One login for all your Husqvarna services

With Husqvarna’s Single Sign-On (SSO), you only need one account to access all your Husqvarna Group digital services.Once you’ve created your account in any of these apps, you can use it to access all of them:

Read more about the Husqvarna Group account.

On the mower’s display

For mowers with a display and keyboard:

Go to the menu on your mower’s display.
Select the Settings symbol.
Select General > About.

Learn more about the product number or article number, serial number and the Husqvarna ID

What are product number, article number, serial number and Husqvarna ID?

Product number or article number

The product number (also called article number or PNC) is a 9-digit number (usually starting with 5 or 9) that identifies the product model.

Serial number

The serial number is a unique code that includes production date and sequence number. Serial number formats and the information they include can vary between products.

Some examples:

202701755 — YYWWNNNNN
20221612345 — YYYYWWNNNNN
112221X123456 — MMDDYYletterNNNNNN

Y = Year
W = Week
DD = Day of the month
N = Sequence number

Husqvarna ID and QR code

Some Husqvarna products come with a Husqvarna ID (HID)—a unique code that helps identify your product. You can use it to register your product on MyPages or add it to apps like Husqvarna Connect.

What the HID looks like

Example: HID: 967864000SNY2020374011238

This code includes:

[967864000] Product number/Article number
[SNY] Production line ID
[2020] Production year
[37] Production week
[4] Day of the week, 1–7, Monday to Sunday
[01123] Sequence number
[8] Validation number

What about the QR code?

Many products also have a QR code that you can scan with your phone to access the same product details—such a serial number, product number and registration information.

Need more help?

If you are having trouble locating your product’s serial number or other details, please contact your local Husqvarna dealer.

Automower® support