Where to find the serial number and product number on your Automower® robotic lawn mower

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To register your Automower® robotic lawn mower, find spare parts or get support, you’ll often need the serial number and product number (also called the article number or PNC). This article shows where to find this information on your robotic lawn mower, charging station and within the various Husqvarna apps, including the Automower® Connect app. For other Husqvarna products, see our general guide on finding serial numbers and product data: Find serial number, model name and other product data on Husqvarna products.

Overview of where to find the serial number and product number on an Automower® robotic lawn mower and charging station

On the product plate

The product plate is a small label or sticker attached to your robotic lawn mower or charging station.

For Automower® models with a display hatch:

Open the hatch. The product plate is located underneath.

Product plate located under the display hatch of an Automower® robotic lawn mower

For Automower® models without a display hatch:

Check the underside of your robotic lawn mower, near the handle.

Note: Before lifting or turning your robotic lawn mower upside down, make sure it is powered off.

Product plate on the underside of an Automower® robotic lawn mower, near the handle

Alternatively, remove the top cover and look for the rating plate underneath. See an example from an Automower® 310E NERA below.

Rating plate visible under the top cover of an Automower® 310E NERA

To remove the top cover, here are step-by-step guides and videos for different Automower® models:

For the charging station:

The product plate is on the charging station tower.

Product plate example

Example of an Automower® product plate showing serial number and product number

On the mower’s display

For mowers with a display and keyboard:

Go to the menu on your mower’s display.
Select the Settings symbol.
Select General > About.

In the Automower® Connect app

Follow these steps to find the serial number and other product information in the Automower® Connect app:

Select your lawn mower.
Tap Mower details.
Under Overview, you’ll find the model name, serial number and firmware version.

In the Husqvarna® Connect app

Find technical data such as dimensions, capacity, charging time and noise level in the Husqvarna Connect app.

Open the app.
Select your lawn mower.
Tap Maintenance.
Select Technical specification.

On MyPages

If you have registered your robotic lawn mower, some of this data is available on MyPages. Log in and select your mower to view the information.

Learn more about product number, serial number and Husqvarna ID

What are product number, article number, serial number and Husqvarna ID?

Product number or article number

The product number (also called article number or PNC) is a 9-digit number, usually starting with 5 or 9, that identifies the product model.

Serial number

The serial number is a unique code that includes production date and sequence number. Formats and the information they include can vary between products.

Some examples:

202701755 (YYWWNNNNN)
20221612345 (YYYYWWNNNNN)
112221X123456 (MMDDYYletterNNNNNN)

Y = Year
W = Week
DD = Day of the month
N = Sequence number

Husqvarna ID and QR code

Some Husqvarna products come with a Husqvarna ID (HID), a unique code that helps identify your product. You can use it to register your product on MyPages or add it to apps like Husqvarna Connect.

What the HID looks like

Example of a Husqvarna ID (HID) label showing the 25-digit code structure

Example: HID: 967864000SNY2020374011238

This code includes:

[967864000] Product number/article number
[SNY] Production line ID
[2020] Production year
[37] Production week
[4] Day of the week, 1–7, Monday to Sunday
[01123] Sequence number
[8] Validation number

What about the QR code?

Many products also have a QR code that you can scan with your phone to access the same product details, such as serial number, product number and registration information.

Need more help?

If you are having trouble locating your product’s serial number or other details, please contact your local Husqvarna dealer.

Automower® support